Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You will find almost all the answers to your questions in the user–friendly Help section integrated into OzCheepHost -The Aussie place to Host’s Hosting Control Panel. It includes a huge knowledgebase with commonly asked questions and comprehensive help articles compiled by our proficient technical support team.

  • Top quality support service
  • Instructional Videos

  • We have compiled a collection of how–to video tutorials that detailedly demonstrate how you can resolve a common problem connected with your Linux cloud hosting account. You can find the educational videos in the Help Center.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client care service with a one–hour ticket response time guarantee. Our team of professional techs will be at your disposal to answer all the inquiries that you may possibly have. During non–busy hours, an answer will be offered within just twenty minutes.