Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Answer Guarantee

  • Each ticket you submit to our tech support staff will be responded to in up to 1 hour. The popular problems are going to be solved immediately. Nevertheless, if the assistance inquiry you have sent us needs aid from a proficient admin technician, we are going to address the ticket to him and will let you know about the hold–off.

  • Top quality support service
  • Professional Tech Help Service

  • Our client assist Dept will be on shift for you 24/7/365 to to reply to all help inquiry tickets that you submit. We offer technical help for all the software packages that are installed in advance on your machine. These include our custom created Hosting Control Panel, the preferred Operating System plus the server administration panel (with respect to the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • An exhaustive and regularly updated articles base is integrated into our in–house built Hosting Control Panel. It gives you quick tips on how to perform all the necessary site maintenance jobs. The Help area presents extensive how to tutorials and step by step video courses. You can gain access to the Help zone by clicking on the Help or Video buttons in the right part of each Control Panel section.