1 hour ticket response
Our team of tech support engineers is focused on providing quick answers to each of your queries. We’ll examine your trouble ticket the instant it has been submitted and will respond with a solution within maximum 60 minutes after the customer support ticket submission. In fact, our average ticket response time is twenty minutes.
A Top–Class Tech Support Service
Our technical support staff representatives have significant experience in the Linux cloud hosting realm and are knowledgeable enough to provide a fast answer to your problem. If, however, the problem at hand is not within the competency of a support technician, the trouble ticket will be sent to a programmer or system administrator for further investigation.
An Easy–to–Browse Help Center Section
To help you get a quick tip on how you can use a certain feature, we have integrated a really intuitive Help section in our Hosting Control Panel. You can search through a rich collection of web hosting account administration articles and website management articles, have a look at our F.A.Q. repository or watch our how–to video tutorials.
